One Key Factor to Consider When Choosing the Right CRM

When choosing the right CRM for your business, there’s one crucial factor that can significantly impact your decision: growth.

Many businesses plan to expand—whether that means growing their contact list, adding staff, or scaling operations. But did you know that with many CRM platforms, growth can lead to steep price increases? It's a critical aspect to consider before making your choice.

Why CRM Pricing Matters as You Grow

Some CRMs  use what's known as “stair-step pricing.” This means as your business grows and you add more contacts or users, your costs go up. Additionally, if you surpass a certain number of contacts, you might face unexpected charges. This pricing model can quickly become a burden for businesses that plan to expand. Some of the popular CRMs such as Zoho, PipeDrive, SalesForce, HubSpot, Odoo, and more are guilty of "stair-step pricing."

Additionally, CRMs like the ones mentioned earlier charge per user each month, which can lead to higher subscription fees—something most business owners want to avoid.

My Experience with CRM Growth Challenges

I’ve personally experienced these challenges. As my business grew, I faced significant price hikes with my old CRM provider. This led me to switch to a CRM that allows for growth without increasing costs. With the right system, I now have peace of mind, knowing that my expenses won’t skyrocket as I expand.

The Solution: CRMs That Grow with You

The CRMs I recommend offer consistent pricing, even as your business grows. No matter how many contacts or staff members you add, you won’t be penalized with sudden price increases. Plus, these systems integrate seamlessly with QuickBooks, if needed, simplifying invoicing, payments, and record-keeping. You can send proposals, accept payments, and track transactions in real-time—without manual updates.

Making an Informed Decision

Choosing a CRM that supports your growth is essential for long-term success. You don’t want to find yourself switching systems later or dealing with unexpected costs that hinder your progress. It’s worth considering your future needs now, so you’re not caught off guard later.

If you’d like to learn more about finding the right CRM for your business, feel free to book a CRM consultation with me. I’m here to help you make an informed decision that supports your business’s growth and success.

Let’s work together to choose a CRM that works for you—both now and in the future!